Support & contact
We’re here to help!
Contact & support
We love your feedback and are happy to answer your questions — about features, usage or anything else. Just drop us a line and we’ll get back to you personally.
We love your feedback and are happy to answer your questions — about features, usage or anything else. Just drop us a line and we’ll get back to you personally.
Phone contact
Looking for a phone number? Understandable. So the right person can help you straight away, just reach out briefly — we’ll take down your request and the right colleague will call you back personally.
Request a callback… or email us directly: support@ticketYoo.com
Email support
For usage questions, reported bugs, feature requests, demo enquiries and general help. Mark urgent matters with “Dringend” in the subject line.
support@ticketYoo.comData protection
Questions about the data processing agreement or privacy are answered by our external data protection officer.
info@dsb-r.deStandard support Mon–Fri, 9:00 AM–4:30 PM (CET). Typical response time 2–24 hours.
Usage questions, general tips on implementing features and problem-solving suggestions.
Custom event setup, training & workshops, CSS/HTML customization and dedicated SLAs.