Module · CRM
Manage your contacts centrally — with roles per contact for protocol needs and reusable across all your events.
One central address book — reusable for every event.
All contacts in one place, categorized and searchable — reusable for every event instead of scattered lists.
Each contact can hold several roles — e.g. function, title and organization. This cleanly covers protocol requirements.
The correct formal salutation is generated automatically — Duden-compliant including academic and noble titles (e.g. “Sehr geehrter Herr Prof. Dr. Müller”) and in the proper form for each of the six languages. It flows automatically into invitations, mailings, registration and name badges.
Store the language per contact — invitations and emails go out in the right language automatically.
Import contacts via CSV and export them dynamically in the composition you need — cleanly structured.
Retention, anonymization and deletion are configurable by rules — privacy by design.
Already using a CRM? Connect it to ticketYoo — see CRM integration (CiviCRM, Dynamics, HubSpot, Salesforce via n8n, Make or Zapier).
New · CRM features
More than master data: activities, communication, consents and segments per contact — thought through event-centrically.
Log notes, calls, meetings, emails and tasks per contact — with due dates and ownership. See open follow-ups team-wide at a glance.
See per contact which emails, SMS, push, WhatsApp and newsletters they received — the whole communication history in one place.
Which consents are on record? Event consents and newsletter channels per contact, clearly summarized — audit-ready.
Filter contacts by freely combinable rules, save the selection as a segment and reuse it team-wide — e.g. as an audience for invitations.
Capture the industry per contact role — searchable and multilingual, also askable right at registration and importable via CSV. Great for matchmaking and segments.
Use your segments directly as the recipient list for the newsletter — consent-based and with role ranking.