Module · Guest app

An app for your guests

An app makes your event feel professional and keeps guests engaged — from frictionless check-in and exhibitor lead scanning to planned 1:1 appointments. Your guests have everything with them; you get an event that stays alive.

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ticketYoo Gäste-App für Event-Check-in, Lead-Scanning und Networking

For organizers, exhibitors & guests

The features that make the difference

It's not the standard features that win the deal, but these four — they set your event noticeably apart.

Rally & gamification

Turn your event into a game: a rally with QR scans, quiz questions and photo tasks, points and a live leaderboard — as free collecting, a fixed route or a scavenger hunt. That's how you steer visitor flows to booths and programme items on purpose.

More on the rally →

Offline mode

Packed halls, thick walls, overloaded Wi-Fi — the app keeps working: tickets, QR codes, programme, venue map and event info are available offline and sync as soon as reception is back. Reliable exactly at the moment other apps give up.

Lead scanning for exhibitors

Exhibitors and sponsors go home with qualified leads instead of a stack of business cards: scan a contact by QR, add a note, export. An ROI argument that makes your event more attractive for exhibitors — and easier for you to sell.

Appointments with exhibitors

Turn chance encounters into planned conversations: guests book targeted 1:1 appointments with exhibitors, advisors or speakers — in advance or spontaneously on site, audience-segmented.

More on appointment booking →

And the app stays alive throughout the event

Not an app nobody opens on day two: social walls, a personal agenda, chat, live polls, questions to the speakers and push keep your guests engaged.

Tickets & wallet

Guests see their tickets, QR codes and wallet passes anytime — even offline.

Event info

Programme, venue, directions and news — always up to date and in the guest’s language.

News module

Publish news right inside the app — with unread badges and a push notification.

Programme & speakers

A general programme, speaker profiles and a personal agenda per guest.

Social wall

Guests post updates and photos — one or several walls, even per programme item. With a netiquette every guest confirms before their first post, moderation and pinned posts that stay on top.

Live Q&A for talks

Guests ask questions about the current talk and upvote the most important ones; the speaker or moderator answers them. Beta — currently via the event page, link and QR code, the app tab follows.

Networking via lead scan

Guests exchange contact details via QR scan — granular and with mutual consent. A note can be added to every lead right away.

Guest-to-guest chat

Guests message each other right inside the app — for networking, meetups and event chatter.

Push & live updates

Notify guests in real time about changes and key moments.

GDPR by design

Shared fields selectable per contact, per-scan revocation, photos encrypted.

Interactive venue map

Upload hall and site maps as PDF — guests pan and zoom through the map, tap booths for details and bookmark where they still want to go. In the app and on the event page, offline too.

Live polls & surveys

Ask your guests right in the session — live polls, ratings and quizzes turn a talk into a dialogue and give you feedback you can evaluate right away.

Attendee list with profiles

With consent, guests see who else is attending and find the right contacts on purpose — the basis for real networking instead of chance encounters.

Works without the app too

The app is optional: tickets, event page, registration and many features work for your guests right in the browser — no install required.

Further details and screenshots for this module are coming soon.

New · Rally & gamification

Guide your guests playfully through the event

Turn your event into a game: with the rally you steer visitor flows to specific booths, areas or programme items — Actionbound-style, GDPR-compliant and without your guests having to install anything.

  • Tasks at stations
    A QR code sits at booths or programme items — guests scan it and complete small tasks.
  • Points & live leaderboard
    Every station earns points; a live leaderboard creates competition and pull.
  • Prizes & rewards
    Guests redeem collected points for prizes or perks — an incentive to really visit every station.
  • No app required
    Runs right in the browser — QR codes are scanned in the browser — or in the guest app.
Rally · Leaderboard 1 1 250 2 1 110 3 You 980 4 910 Station scanned · +50 points

Three modes

You decide how your guests experience the stations

Collect — any order

All tasks are open from the start. Your guests decide where to begin and in which order to visit the stations — ideal for trade fairs and large venues.

Fixed order

One task at a time: only when a station is completed does the next one unlock. This guides your guests along a planned route through the event.

Scavenger hunt

Only a clue is visible — the task and station stay hidden. Your guests solve the clue themselves, find the next station and reveal it by scanning or entering the answer word.

Task types

From QR scan to estimation question

Scan a QR code

The classic: a QR code sits at the station — one scan and the points are credited.

Answer a question

A quiz at the station: only the right answer earns the points — perfect for conveying content playfully.

Estimation question

“How many jelly beans are in the jar?” — guests submit one number, once. At evaluation time the closest estimates earn tiered points: say 50 for the ten closest, 20 for the next twenty. Equally close means equal points.

Collect leads

Networking pays off: points for new contacts made via QR exchange and confirmed by both sides.

Milestone task

Rewards persistence: bonus points are awarded once a certain number of tasks is completed — say five out of eight stations.

Selfie & photo task

Guests upload a photo — say a selfie at a booth. Points are only awarded after your approval; you review every picture first. Consent to use the photo, e.g. for marketing, is obtained before the upload and documented in a GDPR-compliant way.

New · Award ceremony, evaluation & groups

Suspense until the reveal — and a big moment on stage

If everything is visible during the rally, you give away the best moment. So you decide what your guests learn and when: results and leaderboard can stay hidden until you reveal them — live, on the big screen, with an award ceremony.

Hidden results & reveal

Whether an answer was correct, how many points it earned and who is ahead — you can hide all of that for the whole rally or for single tasks. Guests then only see that they took part. One click reveals everything: score, leaderboard and prize threshold become visible at the same time. For the dress rehearsal you can even take the reveal back.

Award ceremony on the big screen

A dedicated screen page behind a secret link: the leaderboard builds up from the bottom, names appear last — goosebumps included. Whether full names are shown is governed by a names clause guests see before taking part; without consent they stay anonymous. Switchable between individual and group ranking.

Group leaderboards: department vs. department

Split your guests into groups — by department, location, table number or any other attribute from the registration. Each group gets its own leaderboard, and in the “group vs. group” ranking the average counts, not the sum: the biggest department doesn’t win automatically. Guests switch between the views in the app.

Start countdown, preview & final phase

Before the start, guests only see title, intro, prizes and a countdown — tasks and stations stay hidden until it begins; the page then unlocks itself. You and selected test guests may play through everything beforehand. After the end the rally stays visible (“what did I miss?”), no more points are awarded — redeeming prizes still works.

Networking · Matchmaking

Matchmaking: the right people find each other

Every guest sets up a short networking profile — interests, industry, goals. The app suggests fitting attendees in the familiar card style. If both are interested, it's a match, and the two can start talking right away.

  • Networking profile per event
    Interests, industry and goals — each guest decides what to share.
  • Fitting suggestions
    The app shows fitting attendees as a card deck — swipe through as usual.
  • Only on mutual interest (mutual match)
    A match only forms when both show interest — no unsolicited messaging.
  • Straight into conversation
    From a match it's straight into chat — and, if you like, to a 1:1 appointment.
Match!

New · Live Q&A (beta)

Questions for the speakers — the best rise to the top

During the talk, guests submit their questions and upvote other people's. The speaker or moderator sees the sorted list, marks questions as answered and adds short replies — instead of queueing at the microphone or shuffling paper notes.

  • Ask & upvote
    Via the event page, the personal link or the QR code on the screen — anonymously if you allow it. Pinned and most-voted questions stay on top.
  • Speaker & moderator answer
    In the speaker portal or via a moderator link without login: mark as answered, add a short reply, merge duplicates. Optionally, questions pass through approval first.
  • Screen view with QR code
    The top questions large on the screen, next to the QR code to join in — a dedicated view without controls.
  • Automatic per talk
    If you like, ticketYoo creates a Q&A round per programme item — the time window comes from the schedule, the audience is the guests with a booked seat.

Beta: guests use the Q&A via the event page, their personal link, the QR code on the screen — and in the guest app via its own “Questions” tab.

Questions & answers Keynote · Hall 1 · 2:00–2:45 pm ▲ 27 ▲ 19 ▲ 8 ✓ answered Ask a question Scan & join in + New
Help Summer party 2026 · Your inquiries You · 9:41 am Is there parking right at the venue? Organizer · 10:05 am Yes — North car park, free with your ticket. Entrance via Hafenstrasse. Ask a new question … ➤ FAQ When do doors open?▾ Can I transfer my ticket?▾ Is there vegetarian food?▾

New · Help & FAQ

Questions straight to the organizer — answered where the guest already is

No hunting for the right email address, no calls to the office: guests ask their question in the guest app or on the event page under “Help”. Your team answers in one place, the reply reaches the guest by email and push — and the most common questions become an FAQ with one click.

  • Ask like in a chat
    One thread per inquiry with an optional topic — on the event page and as its own “Help” tab in the app. For guests with a personal link only, no extra account needed.
  • One inbox for the team
    Open, answered, done — with an owner. Whoever watches the event is notified of every new inquiry, with a link straight into it. Internal notes stay internal; the guest only sees the reply.
  • Reply by email and push
    Every reply goes out as a system email in the guest’s language — text editable per event — and as a push notification to the app. The notification itself reveals no content; that only shows after opening.
  • FAQ per event — even without inquiries
    Question and answer per language, sortable, visible or hidden. An answered inquiry becomes an FAQ entry with one click. The FAQ appears automatically under “Help” — even if you switch inquiries off.

Can be switched on and off per event. Inquiries are guest data: access, deletion and retention rules apply like for everything else — and in professional-secrecy mode no email carries the content.

Independent of ticket sales

The guest app fits other ticketing systems too

No matter where your guests bought their ticket: they get app access with event info, networking, chat and lead scan. Bring the guest app to events whose tickets run on another system.

Selling tickets on Eventbrite?

Offer the guest app to your Eventbrite guests

Export your attendee list from Eventbrite and import it into ticketYoo — that’s all it takes. With an email from ticketYoo your guests receive their access to the guest app: agenda, news, networking, chat and lead scanning, plus check-in and name badge on site. The ticket stays with Eventbrite.

Registrations on Luma?

Offer the guest app to your Luma guests

Export your guest list from Luma, import it into ticketYoo, send the guest-app invitation — done. Your guests network, see the programme and news and check in on site. Luma also provides an API — through it, ticketYoo can also sync your guests directly if you wish, no file needed.

Eventbrite and Luma are trademarks of their respective owners. ticketYoo is a separate, independent product and has no partnership, cooperation or other business relationship with these providers. Data is exchanged solely via the data you export yourself or via publicly documented interfaces.

Chris

Chris · Customer success & support

The best app is useless if your guests close it after day one. That’s why I help you fill it with life — agenda, news, polls and push at the right moment. So your event stays present the whole time.

Bring your guests together